Mostbet Rules and Regulations in India

These general terms govern your use of the betting services provided on the official platform for users located in India. By creating an account, you confirm that you have read, understood and accepted these terms and agree to comply with all applicable laws and regulations.

User eligibility and legal capacity

To register and place bets you confirm that:

• You are at least 18 years old or higher if the law in your jurisdiction sets a greater minimum age for gaming.
• You have full legal capacity to enter into a binding agreement.
• You are not accessing the services from any location where online betting is not allowed under local law.
• You are registering on your own behalf and not for any third party.

The platform may request documents at any time to confirm your age, identity, address and source of funds. Failure to provide accurate information may lead to suspension or closure of your account and cancellation of bets.

Acceptance and changes to terms

By using the services after registration you agree to the current version of these terms. The operator may modify, update or replace any part of the terms, betting rules, bonus conditions or policies when required for legal, technical or operational reasons.

In case of any material change, the updated document will be published on the website and may be notified in your account. Continued use of the services or placing any bet after such publication means you accept the revised terms. You should read the terms at regular intervals to stay informed.

Proper use of services

You agree to use your account and all services only for personal entertainment and lawful betting on events and games offered on the platform. In particular you agree that you will not:

• Create multiple accounts or use another person’s account.
• Use automated systems, bots, scripts or any form of unfair advantage.
• Collude with other users or engage in match fixing or event manipulation.
• Use the services for commercial, professional betting syndicates or arbitrage that breaches platform rules.
• Disrupt the website, mobile app, or related services through hacking, malware or other harmful conduct.

The operator may restrict, suspend or close any account that breaches these obligations or creates legal or security risks.

Account ownership and access

You are responsible for maintaining confidentiality of your login details, including username, password and any two-factor authentication codes. Any action taken through your account will be treated as your own activity. If you suspect that your account has been accessed without your permission, you must:

• Change your password immediately.
• Inform customer support at the earliest opportunity.

The operator reserves the right to carry out security checks, temporarily lock access to an account and request verification where there is a risk of unauthorised use or fraud.

Intellectual property and content protection

All intellectual property on the website and mobile app, including trademarks, logos, software, databases, odds displays, event data, text and graphics, is owned or licensed by the operator. You obtain a limited, non-exclusive right to use the services for personal betting purposes only.

You may not copy, modify, reverse engineer, distribute, publish, scrape or commercially exploit any part of the content or underlying code. Any breach of intellectual property rights may result in civil or criminal legal action and immediate account closure.

Limitation of liability

To the maximum extent permitted under applicable law, the operator will not be liable for:

• Losses arising from interruptions, delays, or technical failures of the internet, your device or third-party systems.
• Bets placed after you failed to read or understand the rules of an event or game.
• Any loss of profits, business, data or reputation, whether arising from contract, negligence or otherwise.

The total aggregate liability in respect of any claim related to your use of the services will not exceed the amount of the relevant bet or the value of funds remaining in your account at the time of the incident, whichever is lower. Nothing in these terms limits liability for fraud, gross negligence or any responsibility that cannot be excluded under Indian law.

Governing law and dispute handling

These terms are prepared to comply with applicable international licensing requirements and relevant principles of Indian law. You remain responsible for assessing the legal status of online betting in your State or Union Territory.

In case of a dispute regarding bets, account operations or bonus conditions you should first contact customer support and provide full details. The operator will review the matter, refer to bet records and event data and confirm the outcome. Where a technical error or incorrect odds display is identified, the operator may void or adjust the bet in line with these terms and any specific betting rules.

These general betting rules apply to all bets placed on sports, esports and other events using your account, unless specific sport or market rules state otherwise. By placing a bet you confirm that you have read and understood the applicable rules for that event.

Eligibility to place bets

You may place bets only when:

• Your registration is completed and your account is active.
• You have passed any mandatory KYC checks, where required.
• Your account holds sufficient available balance to cover the stake.
• You are accessing the services from a jurisdiction where online betting is allowed at that time.

The operator may decline any bet or restrict betting on certain events for legal, integrity or risk management reasons.

Bet acceptance and confirmation

A bet is considered received once it is submitted through the website or mobile app and shown in your bet history. However, a bet becomes valid only when it has been accepted by the betting system and appears with a unique reference number and confirmed odds.

In case of disruption of internet or device failure, the official records within the betting system will determine whether a bet was accepted. Screenshots or cached pages are not treated as proof of acceptance or odds.

The operator may refuse a bet, fully or partially, without obligation to provide a detailed explanation, but will ensure that any stake not accepted is not deducted from your balance or is promptly returned.

Minimum and maximum bet amounts

• Minimum stake per bet is defined for each market and may be displayed on the bet slip.
• Maximum stake and maximum payout per event or per customer are set by the trading risk team and may vary according to sport, tournament or market type.

The system may automatically limit the stake you can place on a particular event. The operator may also impose personal limits on your account where required for risk or regulatory reasons.

Odds, settlement and calculation of returns

Odds for each event are subject to change until the moment of bet acceptance. Your bet will be settled based on the odds confirmed at the time your bet was accepted by the system.

• For winning bets, your return equals the stake multiplied by the confirmed odds, rounded according to internal rules.
• For losing bets, the stake is deducted and no return is paid.
• For void bets, the stake is returned to your account and the event is treated as having odds of 1.00 for calculation of any accumulator.

Official statistics and results from governing bodies or recognised data providers will be used to settle bets. If an official result is corrected within a short period, the operator may adjust settlement in line with the betting rules. Changes made long after completion of an event, such as disciplinary decisions, will not usually affect settlement.

Bet types and restrictions

The platform may offer single bets, accumulators, system bets, live bets and other forms of betting. Specific rules may apply to each type, including:

• Time of acceptance for live bets, including periods when markets are suspended.
• Rules for abandoned, postponed, or extended events.
• Conditions for handicap, totals, player performance, and other special markets.

Betting may be restricted or suspended for any event due to technical issues, integrity concerns, regulatory instructions, or risk management decisions. Once a market is suspended, no new bet will be accepted until it is reopened.

Errors, palpable mistakes and technical issues

If an obvious mistake occurs in odds, event details, handicap, totals line or other material information, the operator may declare the bet void or correct the odds to a fair market value at the time of placement. Examples include:

• Odds that are materially different to the general market.
• Reversed favourite and underdog pricing.
• Incorrect event date, time or participants that materially affect the bet.

When system errors cause duplication of bets or incorrect settlement, the operator may adjust account balances to reflect the correct outcome. Any funds credited by mistake must be returned and may be reversed from your account.

Cash out and early settlement (if available)

Where a cash out feature is provided, it allows you to settle a bet early at a value offered by the system at that moment. Cash out is not guaranteed and may be unavailable for certain events or during specific periods of play. If a technical problem occurs during the cash out process, the original bet will usually remain active at its initial terms.

Cancellation and voiding of bets

As a general rule, you cannot cancel a bet once it has been accepted. A bet may be voided fully or partially only in the following situations:

• The event is cancelled or not played according to the minimum conditions stated in the betting rules.
• There is a palpable error in odds or market information.
• Regulatory authorities or sports bodies require voiding due to match manipulation or integrity issues.

In such cases, the settlement will be adjusted in your account and any affected bonuses or promotions will be recalculated according to the revised results.

Bonus use for bets

If bonuses are presented for betting activity, additional terms apply, including wagering requirements, minimum odds for qualifying bets and time limits. You must read the specific bonus rules before using the promotion. In case of conflict between bonus rules and these general betting rules, the more specific bonus conditions will apply to the relevant promotion.

These payment rules regulate all deposits into and withdrawals from your account for users in India. By initiating any financial transaction you confirm that you are the lawful owner of the payment method used and that funds are derived from legal sources.

Funding your account

To place bets you must first credit funds to your account using one of the accepted payment services. Options may include:

• UPI and other local instant payment systems.
• Bank cards and internet banking, where supported by your bank.
• Approved e-wallets or payment gateways.
• Other methods listed in the cashier section.

Each method may have its own minimum and maximum deposit limits, fees charged by third-party providers and processing times. Current limits and any applicable charges are shown in the cashier interface before you confirm the transaction.

Deposits are credited only when the payment provider confirms successful processing. In rare cases there may be delays caused by banking systems or technical issues. If a delay is longer than expected, you should keep transaction references and contact support.

Withdrawals from your account

You may request a withdrawal of available funds from your account balance, provided that:

• Your registration details have been verified as required under KYC and AML procedures.
• All deposited funds have been wagered according to internal risk policies.
• Any active bonus has met its wagering rules or has been cancelled according to bonus terms.

As a general principle, withdrawals are processed using the same payment method used for deposit, where technically possible. The operator may request you to select an alternative method when this is not supported.

Processing times depend on the payment provider and may range from near instant to several banking days. Additional verification checks may extend the timeframe, particularly for larger amounts or where there are unusual activity patterns.

Limits, fees and currency

• Minimum and maximum withdrawal amounts are specified for each method in the cashier section.
• The platform generally does not charge fees for standard transactions, but any cost imposed by banks or payment services is your responsibility.
• Account balances are maintained in the currency shown in your profile. If your bank operates in another currency, conversion will be handled by the payment provider at its prevailing rate.

The operator may apply transaction limits per day, week or month in line with risk controls, regulatory obligations and responsible gambling measures.

KYC / AML checks and security

To comply with applicable AML requirements and licence conditions, identity verification is an essential part of payment processing. Before completing certain deposits or withdrawals you may be requested to provide:

• Proof of identity (such as PAN card, passport or driving licence).
• Proof of address (such as utility bill or bank statement).
• Evidence of ownership of the payment method used.
• Source of funds or income documentation in higher-risk situations.

If the documents provided are insufficient, inconsistent or suspected to be forged, the operator may refuse the transaction, freeze funds or close the account in line with the AML policy.

Transaction restrictions and suspensions

The operator may delay, block or reject any deposit or withdrawal where:

• There are doubts about the legality of the funds or the authenticity of the user.
• Multiple chargebacks, payment disputes or reversals have occurred.
• Betting patterns suggest bonus abuse, collusion, event manipulation or other prohibited activity.

In such cases, relevant authorities may be informed where required by law. Funds may remain on hold while investigations are completed.

Cancellation and reversal of payments

Once a deposit is confirmed, it cannot usually be cancelled. If a chargeback or reversal is initiated through your bank or payment provider, the operator may:

• Deduct the amount from your account balance.
• Recover any funds already withdrawn that are derived from such deposits.
• Charge an administrative fee to cover investigation and processing costs.

If a withdrawal request is still pending, you may in some cases cancel it through your account before processing has started. Once processing begins, cancellation is no longer possible and you must wait for funds to reach your payment method.

Betting services are intended as a form of entertainment, not a source of income or a way to manage financial difficulties. You are encouraged to use the platform responsibly and to assess the impact of betting on your personal and family life.

Principles of responsible use

You should consider the following guidelines when using your account:

• Set a budget for bets and do not stake money that you cannot afford to lose.
• Monitor the time you spend on betting and maintain balance with other activities.
• Avoid betting under the influence of alcohol, drugs or strong emotional stress.
• Do not try to recover losses through larger or riskier bets.

If you notice that betting is affecting your finances, work, studies or relationships, you should seek help and reconsider your participation.

Control tools on your account

Various tools may be offered to help you manage your betting habits, including:

• Deposit limits: Daily, weekly or monthly caps on the amount you can credit to your account.
• Loss and stake limits: Restrictions on how much you can lose or stake within a defined period.
• Session limits and time reminders: Notifications about the duration of your betting session.
• Temporary time-outs: Short cooling-off periods during which your access to betting services is paused.
• Self-exclusion: Longer periods where your account is fully blocked from placing bets.

You can normally activate or adjust such limits in your account settings or by contacting support. Reductions in limits may apply immediately, while increases may follow a waiting period to encourage careful consideration.

Self-exclusion and account closure

If you believe that you are at risk of gambling-related harm, you may request self-exclusion for a chosen period or permanently. During an active self-exclusion:

• Access to betting services will be blocked.
• Marketing communications in relation to bonuses and promotions will be limited according to technical capacity.

Any remaining real money balance may be returned according to the payment rules and AML requirements. Self-exclusion applies only to the specific account on the platform and does not cover other operators, so you may wish to register for broader blocking tools where available in India.

Recognising signs of problem gambling

Warning signs may include:

• Increasing time and money spent on bets.
• Hiding betting activity from family or friends.
• Using borrowing or essential funds for betting.
• Feeling anxious, depressed or irritable when trying to reduce activity.

If you experience such behaviour, consider taking a break from betting and speaking with a professional.

Support and external organisations in India

If you require assistance, you may contact mental health and counselling services available in India, such as:

• Government and NGO helplines for mental health and addiction support.
• Local psychologists, psychiatrists or counsellors experienced in behavioural addictions.

Information about responsible gaming and self-help tools is also available through international organisations that focus on gambling-related harm. The platform encourages you to read such resources and to seek professional guidance whenever betting stops being a form of entertainment.

The platform is committed to preventing money laundering and terrorism financing in line with international standards and applicable Indian regulations. By opening an account and using payment services you agree to comply with all AML and counter-terrorism financing (CTF) measures implemented on the platform.

Legal obligations and risk-based approach

The operator applies a risk-based AML programme that includes:

• Customer identification and verification procedures (KYC).
• Ongoing monitoring of transactions and betting patterns.
• Record-keeping and reporting duties to relevant authorities where required.

These measures are designed to ensure that the services are not used for concealing the origin of funds, moving illicit proceeds or financing illegal activities.

Know Your Customer (KYC) procedures

Before certain transactions or at any time during the relationship, you may be required to provide KYC documentation, including:

• Full legal name, date of birth and nationality.
• Valid photo identity document.
• Residential address proof.
• Information on occupation and source of funds.

In higher-risk cases, enhanced due diligence may be carried out, which can involve additional documentation or independent verification. If you fail to provide required documents or intentionally submit false information, your account may be restricted, suspended or terminated.

Monitoring of transactions and activity

The AML system monitors deposits, withdrawals and bets in order to identify unusual or suspicious patterns, such as:

• Large or frequent transactions inconsistent with your profile.
• Rapid movement of funds through the account without genuine betting activity.
• Use of multiple payment methods or third-party accounts.
• Coordinated bets on the same event indicating collusion or event manipulation.

Where suspicious activity is detected, the operator may request clarification or supporting documents. In some cases, transactions will be delayed or blocked while checks are carried out.

Reporting and cooperation with authorities

When required under applicable law, information about suspicious transactions or users may be reported to competent authorities. The platform is not allowed to inform you about the existence of such reports. Data related to AML checks is retained for the period mandated by regulation.

Consequences of AML breaches

If AML rules are violated or there are reasonable grounds to suspect money laundering or financing of terrorism, the operator may:

• Freeze or block your account balance.
• Cancel pending deposits or withdrawals.
• Void bets where funds are suspected to have criminal origin.
• Terminate the relationship and prohibit future registration.

Funds may be confiscated and transferred to authorities in line with legal obligations. These measures are applied regardless of any other rights that the operator may have under these terms.

This privacy section explains how personal data of users in India is collected, stored and used when you access the betting services. By registering an account or continuing to use the website or mobile app you consent to the processing of your personal information in accordance with this policy and applicable data protection laws.

Types of data collected

The platform may collect the following categories of information:

• Identification details provided during registration and KYC, such as name, date of birth, contact information and documents.
• Account data, including login credentials, settings, transaction history, bets and bonus activity.
• Technical data, such as IP address, device identifiers, browser type, operating system and access logs.
• Usage data from interaction with the website and app, including visited pages, clicks and time spent.
• Communication records, including emails, chat transcripts and call notes.

Some of this information is mandatory for delivering the services and complying with legal duties, while other data is collected to improve user experience.

Purposes of processing

Personal data is processed for the following purposes:

• Creating and managing your account, including registration, authentication and security.
• Providing betting, payment and customer support services.
• Fulfilling legal and regulatory requirements, such as KYC, AML and responsible gambling obligations.
• Preventing fraud, abuse, collusion and event manipulation.
• Conducting risk management, analytics and service improvement.
• Sending transactional notifications and, where legally permitted and subject to your preferences, information about bonuses, offers and updates.

Data processing is based on one or more legal grounds, such as contract performance, compliance with legal obligations, legitimate interests of the operator or your explicit consent where required.

Data sharing and international transfers

Your personal information may be shared only as necessary with:

• Group companies and service providers that support the operation of the platform, such as payment processors, ID verification services, IT hosting and analytics providers.
• Sports integrity bodies, regulators and law enforcement agencies when required by law or to investigate suspicious events or bets.

Some recipients may be located outside India or the country of your residence. Appropriate safeguards, such as contractual protections and technical measures, are implemented to protect your data during such transfers.

Data retention

Personal data is kept only for as long as it is required for the purposes for which it was collected, or for longer periods when retention is mandated by law. For example, transaction and KYC records may be stored for several years in line with AML obligations.

When data is no longer needed, it will be securely deleted, anonymised or archived, subject to applicable legal requirements.

Your rights over personal data

Subject to applicable law, you may have the following rights in relation to your personal information:

• Access to a copy of the data held about you.
• Correction of inaccurate or incomplete details.
• Deletion of certain data where processing is no longer necessary or lawful.
• Restriction or objection to specific types of processing.
• Withdrawal of consent for communications based on direct marketing, such as promotional emails about bonuses.

To exercise these rights, you may contact customer support. For security reasons, additional verification steps may be needed before your request is processed. Some requests may be limited by legal obligations, such as AML record-keeping requirements.

Cookies and tracking technologies

The website and mobile app use cookies and similar technologies to:

• Maintain your session and secure login.
• Remember your preferences and improve navigation.
• Compile statistics on traffic and usage to improve services.

You can manage cookie settings through your browser or device controls. However, some essential cookies are necessary for core functions such as account login and bet placement.

Information security and confidentiality

Technical and organisational measures are used to protect your personal data from loss, misuse, unauthorised access or disclosure. Access to data is restricted to employees and service providers that require it to perform their roles and are bound by confidentiality obligations.

The platform is committed to maintaining a secure environment for users in India, covering access to your account, placement of bets and processing of payments. Security responsibilities are shared between the operator and you as the account holder.

Technical protection measures

To protect data and transactions, the platform uses a range of security controls, which may include:

• Encryption of data transmitted between your device and the servers using industry-standard protocols.
• Segregation of operational systems and secure storage for critical information.
• Firewalls and intrusion detection systems to monitor for unauthorised access attempts.
• Regular security testing, vulnerability management and system updates.

These measures are designed to protect the confidentiality and integrity of your account information, bet history and payment details.

Account security and authentication

You are responsible for choosing a strong password, keeping it confidential and changing it periodically. To strengthen account protection, the platform may provide:

• Two-factor authentication mechanisms.
• Notifications of new logins or changes to security settings.

You should not share your login data or allow third parties to place bets or perform transactions on your behalf. If you suspect that someone else knows your password or has gained access to your account, you must:

• Change your password as soon as possible.
• Inform customer support so that temporary restrictions or additional checks can be applied.

Monitoring and fraud prevention

Systems are in place to monitor activity for signs of fraud or misuse, including:

• Unusual login patterns from different locations or devices.
• Rapid sequence of deposits, withdrawals and bets inconsistent with normal usage.
• Multiple accounts using the same payment details or IP address.

When suspicious behaviour is identified, the operator may temporarily block the account, request further verification or freeze transactions until the situation is clarified.

Third-party services and user devices

Security of your information also depends on the safety of the devices and networks you use. You should:

• Install and update antivirus and firewall software.
• Avoid using public or unsecured Wi-Fi networks for login, account management or payments.
• Log out from your account after each session, particularly on shared devices.

The operator is not responsible for losses arising from malware, keyloggers, or other security issues present on your device, provided that its own systems operated according to reasonable security standards.

Incident response

In case of a security incident affecting the platform, reasonable steps will be taken to:

• Contain and investigate the issue.
• Protect affected accounts and, where necessary, reset credentials.
• Inform users and relevant authorities when required by law.

You agree to cooperate in any investigation, including by providing information about recent logins, bets, or transactions where this is necessary to protect your account and the integrity of the services.